Arizona Eye Consultants is a growing, multi-specialty Ophthalmology and Optometry practice with five busy offices across Tucson. We are dedicated to delivering the highest quality of eye care and improving the lives of our patients.
We are seeking a Medical Billing/Accounts Receivable (AR) Specialist to support our revenue cycle operations and ensure timely reimbursement. This role is an essential part of our team and offers the opportunity to grow within a supportive, patient-focused organization.
Position Summary
The Medical Billing/AR Specialist is responsible for managing insurance accounts receivable, denials management, payment posting, and billing inquiries. This position requires attention to detail, strong organizational skills, and the ability to thrive in a fast-paced medical office environment.
Qualifications
High School Diploma, GED or equivalent required
Preferred) 1-year experience in Ophthalmology/Optometry billing
1 year Ophthalmology/Optometry Billing preferred or 2 years Medical Billing experience required
Working knowledge of Insurance Billing guidelines, websites, ocular/medical terminology, CPT & ICD-10 coding
Strong communication, customer service and computer skills
Ability to work Monday-Friday between 8:00 am-5:00 pm
Ability to travel on occasion to other offices for trainings or other company business
Essential Job Functions
Review submitted claims and work claim rejections.
Perform collection activities, such as working aged accounts/AR reports to ensure timely and proper maximum reimbursement through various methods including insurance company websites, phone calls, etc.
Keeps accurate and organized records of claims status of denied claims and supporting material.
Accurately posts insurance payments received in the mail or through ERA. Posts appropriate denials and tasks to the appropriate team member.
Maintain working knowledge of changes in medical insurance plans as it pertains to claim billing.
Provides professional, accurate and timely responses to all accounts receivable inquiries over the phone and in person.
Operate a multi-line phone system by answering incoming calls and transferring the call to the appropriate department/person and/or take appropriate messages as necessary.
Maintains professional growth and certifications by attending and participating in corporate, departmental, and individual training & development programs to develop and enhance skills. (Conferences, webinars, seminars, company/departmental meetings, courses, etc.)
Assists other team members and provides coverage as needed and directed within the department.
Other duties as assigned by the departmental manager.
Skills & Abilities
Dependable -- more reliable than spontaneous
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
